Privacy Policy

This Privacy Policy describes how we collect, use, and share personal information when you join the waitlist for our upcoming CRM launch (the "Service") and when you interact with our website and related communications. It is intended to provide a clear, high-level overview of our practices and to align with common privacy standards (such as GDPR and CCPA-style requirements), but it is not legal advice.

Controller / Operator: For the purposes of applicable data protection laws, we are the entity responsible for deciding how personal information is used in connection with the CRM Launch Waitlist.

Effective date: 14 February 2026

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as certain information collected automatically when you interact with our website and emails.

1.1 Information you provide directly

When you join our CRM Launch Waitlist or otherwise contact us, we may collect the following types of information:

  • Contact information such as your name, email address, and (optionally) mobile phone number.
  • Professional details such as company name, role, industry, or team size, if requested on the waitlist form.
  • Preferences and interests related to CRM usage, features, or use cases that you select or describe in free-text fields.
  • Any other information you choose to provide when communicating with us (for example, via email or support requests).

1.2 Information collected automatically

When you visit our website or interact with our emails, we may automatically collect certain information using cookies and similar technologies (see the Cookies & Tracking section below), including:

  • Device and browser information (such as IP address, browser type, operating system, and device identifiers).
  • Usage data (such as pages viewed, referring/exit pages, links clicked, time spent on pages, and general location based on IP address).
  • Email engagement data (such as whether an email was opened, links were clicked, or messages bounced).

1.3 Sensitive information

We do not intentionally collect sensitive personal information (such as government IDs, health information, or financial account numbers) through the waitlist. Please do not submit such data through our forms.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To manage the CRM Launch Waitlist, including recording your registration and maintaining your preferences.
  • To notify you about our CRM launch, early access opportunities, product updates, feature announcements, and promotional offers related to our CRM and closely related services.
  • To respond to your inquiries, support requests, or feedback and to communicate with you about your relationship with us.
  • To understand interest in our CRM product, prioritize features, and improve our product roadmap.
  • To analyze website and campaign performance, improve the usability and effectiveness of our site, and optimize our marketing campaigns.
  • To detect, prevent, or investigate security incidents, fraud, or misuse of our website.
  • To comply with applicable laws, regulations, or legal processes and to enforce our terms and policies.

We do not sell your personal information as that term is commonly understood (for example, we do not exchange your information for money with data brokers). Some laws may treat certain types of data sharing, such as interest-based advertising, as a "sale" or "sharing"; where required, we will provide additional notices or choices related to those practices.

3. Legal Bases for Processing (Where Applicable)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or another region that requires a legal basis for processing personal information, we rely on the following legal bases:

  • Consent: For example, when you join our waitlist and agree to receive launch notifications and marketing communications from us.
  • Legitimate interests: To understand demand for our CRM, develop and improve our product, operate our website, and communicate with you as a prospective customer in a way that is proportionate and respects your privacy rights.
  • Performance of a contract or steps prior to entering into a contract: When processing your information is necessary to provide you with requested information about our CRM or to prepare for an agreement with you.
  • Compliance with legal obligations: Where we are required to process personal information to comply with applicable laws or respond to lawful requests from public authorities.

Where we rely on consent, you may withdraw your consent at any time, as described in the Your Rights & Choices section below. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.

4. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, scripts, and similar technologies ("cookies") to operate and improve our website and communications. Cookies are small text files that are stored on your device or browser when you visit a website.

4.1 Types of cookies we may use

  • Essential cookies: Necessary for the website to function properly (for example, to load pages securely or save basic preferences).
  • Analytics cookies: Help us understand how visitors use our site so we can improve performance and user experience (for example, page views, traffic sources, and click patterns).
  • Marketing or advertising cookies: May be used to measure the effectiveness of our campaigns and, where applicable, to deliver more relevant ads about our CRM on other websites or platforms.

4.2 Your cookie choices

You can manage cookies through your browser settings, including blocking or deleting them. Note that some features of the site may not function properly if you disable certain cookies. Where required by law, we will ask for your consent before using non-essential cookies and will honor your choices through cookie banners or preference tools that we provide.

5. Data Sharing and Third Parties

We share personal information with third parties only as needed for the purposes described in this Privacy Policy, in accordance with applicable laws, and subject to appropriate safeguards. These third parties are not authorized to use your information for their own unrelated purposes.

5.1 Service providers

We may share your information with vendors and service providers who help us operate our website, manage the waitlist, communicate with you, and analyze performance, such as:

  • Email service providers and marketing automation platforms that deliver our waitlist confirmations, launch announcements, and newsletters.
  • CRM, lead management, and customer support tools that help us organize and respond to prospective customer inquiries.
  • Website hosting providers, content delivery networks, and cloud infrastructure providers.
  • Analytics and performance monitoring tools that help us understand how our website and campaigns perform.
  • Advertising and retargeting partners (where used) that help us reach people who may be interested in our CRM.

5.2 Business transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to confidentiality obligations and applicable law.

5.3 Legal and compliance purposes

We may disclose information if we believe in good faith that such disclosure is reasonably necessary to:

  • Comply with applicable laws, regulations, or legal processes (such as court orders or government requests).
  • Protect the rights, property, or safety of our users, the public, or our company.
  • Detect, prevent, or address fraud, security, or technical issues.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you, for example to illustrate trends or product demand. Such information is not considered personal information under many privacy laws.

6. Data Retention and Security

6.1 How long we keep your information

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • Maintaining the waitlist and communicating with you about the CRM launch and related updates.
  • Honoring your communication preferences and unsubscribe requests.
  • Complying with our legal obligations and resolving potential disputes.

When we no longer need personal information for these purposes, we will either delete or anonymize it, or, if this is not possible (for example, because the information is stored in backup archives), we will securely store it and isolate it from further processing until deletion is feasible.

6.2 How we protect your information

We use reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include encryption in transit, access controls, and security monitoring for our systems and service providers.

No method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us as soon as possible using the details in the How to Contact Us section.

7. Your Rights and Choices

Depending on your location and applicable law, you may have some or all of the rights described below. We will respond to requests in accordance with applicable legal requirements, and we may need to verify your identity before fulfilling your request.

  • Access: You can request confirmation of whether we process your personal information and receive a copy of that information.
  • Correction: You can request that we correct inaccurate or incomplete personal information about you.
  • Deletion: You can request that we delete some or all of your personal information, subject to certain exceptions (for example, if we need the data to comply with legal obligations).
  • Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
  • Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format, and ask us to transmit it to another organization where technically feasible.
  • Objection: You can object to our processing of your personal information in certain circumstances, including where we rely on legitimate interests.
  • Marketing preferences: You can opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Even if you opt out of marketing, we may still send non-promotional messages related to your relationship with us (for example, important service or legal notices).
  • Withdraw consent: Where we rely on your consent, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal.

If you are a resident of certain jurisdictions (such as the EEA, UK, or California), you may also have the right to lodge a complaint with your local data protection authority or regulator regarding our processing of your personal information. We encourage you to contact us first so we can address your concerns directly.

8. International Data Transfers

Our company, service providers, and partners may be located in different countries. As a result, your personal information may be transferred to, stored in, or accessed from jurisdictions that may have data protection laws that differ from those in your country of residence.

Where required by law, we implement appropriate safeguards to protect personal information when it is transferred across borders, such as standard contractual clauses or other approved transfer mechanisms. By using our website and providing your information, you acknowledge that your information may be processed in countries with different data protection standards, as permitted by applicable law.

9. Third-Party Websites and Links

Our website and communications may contain links to third-party websites, services, or content that we do not own or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy or data practices. We encourage you to review the privacy policies of any third-party sites or services before providing them with your personal information.

10. Jurisdiction and Governing Law

This Privacy Policy and any disputes arising out of or relating to it are governed by the laws of the jurisdiction in which our company is established, without regard to its conflict of law rules, unless a different governing law is required by applicable data protection legislation. By using our website and providing your information, you consent to the exclusive jurisdiction and venue of the courts located in that jurisdiction, except where prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes to our practices, technologies, or legal requirements. When we make material changes, we will revise the "Effective date" at the top of the policy and may provide additional notice (such as by email or a prominent notice on our website) where required by law.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information. Your continued use of our website after any changes becomes effective means that you accept the updated policy, as permitted by applicable law.

12. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, you can contact us using the details below:

Email: [email protected]
Postal address: Aquapio, 4401 Atlantic Ave, Ste 200, Long Beach, CA 90807

Important notice (not legal advice)

This Privacy Policy is intended to provide a clear summary of how we handle personal information in connection with the CRM Launch Waitlist and related website activities. It is not legal advice, does not create a lawyer–client relationship, and may not address all requirements that apply to your specific circumstances or jurisdiction. If you have questions about your own legal obligations or rights, you should consult with an independent legal advisor or privacy professional.